Privacy Policy

Last updated: 10/07/2025

Relief Care Alliance (RCA) is committed to protecting your privacy and securing the personal information you share with us when using our platforms, including all sites within the “rca-hum.org” domain and RCA’s official social media pages. By visiting www.rca-hum.org, you accept the practices described in this policy.

This Privacy Policy explains what information is collected by RCA and third parties when you engage with our digital platforms, how this information is used and stored, and what choices you have. Any personal data voluntarily submitted to RCA is handled with the highest care and used only for purposes outlined in this policy.

Through this website, you may also access or be redirected to third-party websites affiliated with RCA—such as fundraising or partner platforms. These websites operate under their own privacy policies.

How We Use Your Personal Information

Providing your information is voluntary. When you:

Donate,
Subscribe to newsletters,
Apply to volunteer or for a job,
Or fill out a contact or interest form,

you may provide personal details such as your name, email, phone number, location, and donation data. RCA only uses this information to:

Communicate about our work,
Process donations and applications,
Share campaign updates and news,
Respond to your inquiries, and
Customize your experience with relevant messaging.

You may unsubscribe or request the removal of your contact from our database at any time by emailing [email protected].

We may use your email address (hashed/encrypted) to display relevant content to you on social media platforms such as Facebook or Instagram. These platforms do not store or reuse your data after this process. If you would prefer your data not be used this way, please contact us at [email protected].

Uploaded Content and Metadata

If you upload content to an RCA platform (e.g., via forms, social media tags, or emails), we may view metadata included with your media (e.g., device info, date, or location from photos). This information is used for verification and will only be accessed by authorized RCA personnel.

Sharing Your Personal Information

RCA may share your data with trusted third-party providers such as:

Donation processing partners,
Digital marketing or email services,
Social media platforms for targeted outreach,
Data analysis tools.

We do not sell, rent, or trade your information. No sensitive financial information is ever shared. Any shared data is used only to support RCA’s humanitarian mission and communications.

Cookies and Analytics

RCA’s website uses cookies—small data files placed on your device—to improve functionality, analyze site traffic, and tailor content. We use cookies to:

Remember user preferences,
Understand visitor behavior and improve content,
Measure campaign performance (e.g., via Google Analytics),
Display relevant RCA messages or donation prompts on other websites you visit.

We never collect personally identifiable information through cookies.
You may disable cookies in your browser settings; however, some website features may not function properly if you do so.

Third-Party Cookies

Some third-party features on our site (e.g., YouTube videos, Facebook plugins) may use their own cookies. RCA does not control these. Please refer to the privacy policies of those platforms for more details.

User-Generated Content (UGC)

If you share photos, videos, or text with RCA (via social media, tagging, or email), you grant RCA a non-exclusive, royalty-free, perpetual, worldwide license to use, share, and publish the content. You retain ownership, and RCA will credit you where possible.

Please do not share content you do not own or that violates others’ privacy.

Protecting Children’s Information

If you share content involving children under age 16, you must have permission from the parent or guardian. RCA takes the protection of children’s data very seriously and handles such content with extreme care.

Security and Data Storage

Your data is stored securely, using encrypted systems and access-limited platforms. While no internet-based platform is completely secure, we take appropriate measures to protect your data from unauthorized access, alteration, or misuse.

Your Rights

You have the right to:

Request access to the data we hold about you,
Request corrections or deletion of your data,
Withdraw consent at any time,
Opt-out of communications or targeted advertising.

Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website. Any significant changes will be communicated through our digital platforms.